U.S. Department of the Treasury · 2026 to present
IRS2Go Revamp
Leading the rebuild of the IRS mobile app, the single consumer product touching essentially every U.S. taxpayer.
Role · Technical Advisor to the CIO.
VisitThe problem
IRS2Go is the most widely distributed consumer software the federal government ships, and it carries every constraint at once: security, privacy, accessibility, multilingual support, and a user base with no floor on technical fluency and no option to churn. A commercial team would ship an experiment; here the cost of a bad release is measured in call-center volume and public trust.
Approach
- 01
Working across product, engineering, security, and accessibility to define what the app should be rather than what the previous version happened to be.
- 02
Applying the same architectural review used for enterprise AI adoption: what the platform must guarantee before anything is layered on top of it.
Outcome
Active engagement. Public detail is intentionally limited.